[Free] Customer Centricity

How to drive a culture of service excellence – Free Course

Added on May 25, 2023 Marketing 1 min read

What you’ll learn

Customer service
How to drive a culture of service excellence
How to define customers
8 Best in Class Attitudes for Service SuperStardom
16 Customer Centric Steps for Dominating Your Marketplace

Requirements

Be able to read and write English
Have a passion or customer service excellence

Description

The Course on Customer Centricty teaches participants key ways by which institutions can positively impact all their multiple customer audiences and delight them all. It will teach participants:

How to drive a culture of service excellence
How to define customers
8 Best in Class Attitudes for Service SuperStardom
16 Customer Centric Steps for Dominating Your Marketplace

This course is aimed at Bachelors and Masters degree students in business, marketing, international business, as well as hospitality and Tourism. It is also an excellent course for executive coaching on how to build a customer. Driven organization

Author(s): Prof Robert Ebo Hinson