[Free] History Of Microsoft Dynamics 365

History, Origin and Road-map of Microsoft Dynamics 365 – Free Course

What you’ll learn

  • Overview of Microsoft Dynamics 365
  • History of Microsoft Dynamics 365 Customer Engagement (CRM)
  • Origin and Road-map of Microsoft Dynamics 365/CRM

Requirements

  • Laptop /Computer/Tablet/Smartphone to access this course online
  • Internet Connection

Description

Module 1: Origin and Roadmap of Microsoft Dynamics 365 to date

  • Microsoft Dynamics 365 Introduction

  • History of Microsoft Dynamics 365

  • Details about Pre-CRM Era/ What was there before CRM?

  • Road-map of Microsoft Dynamics 365 from the first version till date

Module 2: Major Features Released in Microsoft CRM 1.0/1.2

  • Microsoft CRM 1.0/1.2 Introduction

  • Microsoft CRM 1.0 Functionalities

  • Microsoft CRM 1.0 Limitations

  • Microsoft CRM 1.2 Changes

  • Microsoft CRM 1.2 Limitations and Conclusion

Module 3: Major changes in Microsoft Dynamics CRM 3.0

  • Microsoft Dynamics CRM 3.0 Introduction

  • Microsoft Dynamics CRM 3.0 Improvements

  • Microsoft Dynamics CRM 3.0 New Features

  • Microsoft Dynamics CRM 3.0 Limitations and Conclusion

Module 4: Major changes in Microsoft Dynamics CRM 4.0

  • Microsoft Dynamics CRM 4.0 Introduction

  • Microsoft Dynamics CRM 4.0 Improvements

  • Microsoft Dynamics CRM 4.0 New Features

  • Microsoft Dynamics CRM 4.0 Limitations and Conclusion

Module 5: Major changes in Microsoft Dynamics CRM 2011

  • Microsoft Dynamics CRM 2011 Introduction

  • Microsoft Dynamics CRM 2011 Improvements

  • Microsoft Dynamics CRM 2011 New Features

  • Microsoft Dynamics CRM 2011 Limitations and Conclusion

Module 6: Major changes in Microsoft Dynamics CRM 2013

  • Microsoft Dynamics CRM 2013 Introduction

  • Microsoft Dynamics CRM 2013 Improvements

  • Microsoft Dynamics CRM 2013 New Features

  • Microsoft Dynamics CRM 2013 Limitations and Conclusion

Module 7: Major changes in Microsoft Dynamics CRM 2015

  • Microsoft Dynamics CRM 2015 Introduction

  • Microsoft Dynamics CRM 2015 Improvements

  • Microsoft Dynamics CRM 2015 New Features

  • Microsoft Dynamics CRM 2015 Limitations and Conclusion

Module 8: Major changes in Microsoft Dynamics CRM 2016

  • Microsoft Dynamics CRM 2016 Introduction

  • Microsoft Dynamics CRM 2016 Improvements

  • Microsoft Dynamics CRM 2016 New Features

  • Microsoft Dynamics CRM 2016 Limitations and Conclusion

Module 9: Major changes in Microsoft Dynamics 365

  • Microsoft Dynamics 365 Introduction

  • Microsoft Dynamics 365 Improvements

  • Microsoft Dynamics 365 New Features

  • Microsoft Dynamics 365 Conclusion

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Author(s): Abhishek Dhoriya | MCT | MCE | Author | Microsoft (FTE) | YouTube Creator
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