[Free] Build Complete Free Call Center Asterisk Issabel Voip.

Complete Inbound Outbound Call Center Deployment with Data Input forms integration. – Free Course

Added on October 12, 2023 IT & Software 2 min read

What you’ll learn

Start exciting career in high demanding call center industry
Learn to configure complete standard commercial call center based on Open Source Technologies.
Take your business to the next level by installing call center by yourself.
Implement Inbound Outbound Campaigns.
integrate your business CRM application with call center.
Use Predictive Dialer load CSV list of customers and broadcast calls.
Trigger Incoming POP screen with customer name and details.
Understand the Issabel Call Center Reports
Explore the Supervisor level Features

Requirements

The Issabel basic knowledge is mandatory before you take this course.
You should be familiar with Issabel concepts like SIP extension, trunks, inbound outbound route.

Description

The course focus on to build full features inbound & outbound call center from novice to a paid professional using open source VoIP platform such as Issabel.

You will be able to confidently deploy Issabel free call center module and will learn to build inbound call campaign integrated with web forms or custom pop up CRM page that trigger on answer calls.

In Outbound Call campaign you will be able to take full advantage of using the Issabel free Predictive dialer by loading CSV data.

The course starts with call center concepts and definitions that include call center types, core components and roles for call center operation.

Further course is designed with real and practical approach using screen cast. That help you to