[Free] Service Co-Design For Libraries: Xlibris Approach
A complete guide that takes you through every step of Xlibris Approach for service co-design for libraries. – Free Course
What you’ll learn
- Learn the phases of service co-design for libraries (Xlibris Approach)
- Learn what Lego Serious Play methodology is and how it is used for service definition and design
- Learn what Business Model YOU Canvas is how it is used for exploring service details
- Learn what Crowdsourcing is how it is used for obtaining inputs about a proposed service
- Learn what Xlibris Matrix is and how it is used for uncovering training needs of both users and librarians
Requirements
- This course doesnt require any special skills
- This course does require only an interest towards user needs and desire to learn how users can be involved in library service design
Description
The main aim of this course is to teach how to co-design library services by involving users and how to use various tools and techniques to address their needs and ideaIn this course, main features of the tools such as Lego Serious Play, Business Model YOU Canvas, Crowdsourcing and Xlibris Matrix will be introduced and how to use each tool for different phases of service co-design will be presented with examples. This will include helping librarians and library users to define their ideas, needs, wants, desires, likes and dislikes; defining resources, facilities and limitations; obtaining inputs from peers and uncovering training needs.
Author(s): Xlibris Project
FREE
0
