[Free] Mastering Customer Service
Retail Industry – Free Course
What you’ll learn
- You will learn all about handling customers in the retail market
- You will obtain tools to handle difficult customers
- If you are a retail manager or working as an employee for food retail store, clothing, cosmetic, health store or other, you will learn how to master customers
- Learn about the STAR technique developed for this course in handling customers
- Learn about the positive aspects of working in the retail industry.
- Example, learn the STAR methodology in handling customer in the retail industry.
Requirements
- No past customer or sales experience needed. You will learn how to handle customers in this course that you can use in the retail environment.
- This course can also be used for other industries, but the examples given and shared are from the retail market.
- You will learn the system of handling difficult customers.
- No software is required.
Description
Did you know that providing excellent customer service is crucial in the retail industry? According to HubSpot, 67% of repeat customers are more likely to spend more with a brand due to exceptional customer service. This course is perfect for individuals who aspire to become Superstar Customer Service Heroes. With over two decades of working in the corporate world with a key focus on providing exceptional customer service, Erini, the creator of this course, provides insights and practical strategies that she developed for this one-of-a-kind training program, ensuring that you will be equipped with the tools and knowledge to succeed. Register today for this unique program.Join this course and become the ultimate Customer Service Star! Learn simple and practical tips on how to handle difficult customers with ease and make them happy. Turn every shopping experience into a joyous memory, making customers want to return time and time again. Whether you’re new to retail or just want to enhance your customer service skills, this course is for you. Sign up today and start your journey to becoming a customer service hero! Embark on this journey and learn about the “STAR” process in handling customers. This is a unique system created for the purpose of this course to help you.
The Art of Handling Customer Service for the Retail Industry: The Key to Retail Success!
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Author(s): Erini Lytrides Michael