Voice Application Knowledge Boost

MyBoost Internal Staff Certification Course – Free Course

Deal Score+2

What you’ll learn

  • navigation of the Voice user interface
  • the leveling process

  • the course selection process

  • a general understanding of the learning approach
  • tips for trouble-shooting common user problems

Requirements

  • basic knowledge of the Boost Voice application
  • access to the Boost Voice application on your mobile device
  • familiarity with the Boost Voice user body and clientele

Description

This one-hour course is designed to teach staff to navigate, explain and assist User’s with the basic functions of the Boost Voice application.

By completing this course, staff members are demonstrating their commitment to the application and to Boost customers around the world.

In the future, additional modules will be added to supplement knowledge and engage staff members with additional features of the app. It is expected, in the meantime, that staff members continue to explore and learn about the app on their own time.

To complete this course, you will need:

Minimum System Requirements

  • The latest Chrome, Firefox, Safari, Edge, Opera or IE11 for desktop/laptop

  • A broadband connection with a minimum speed of 5Mbit or 800kbps

  • Please note that Flash Player is not required. If you have Adobe Flash Player, we recommend you have the Adobe Flash Player 10.0.22+ plug-in or higher installed.

PC Specific Requirements

  • Platform: Windows 7 or higher with the latest updates installed

  • RAM: 4GB or more

  • Video: Graphics output capability

  • Sound: Sound output capability

Mac Specific Requirements

  • Platform: Mac OS X 10.12 or higher with the latest updates installed

  • RAM: 4GB or more

  • Video: Graphics output capability

  • Sound: Sound output capability

Mobile Requirements

  • iOS 10.0 and above

  • Android 5.0 and above

For information, reference Udemy’s system requirements page at https://support.udemy.com/hc/en-us/articles/229231047-System-Requirements

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